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Frequently Asked Questions
General
What is Buzzy Reads?
Is Buzzy Reads safe and appropriate for my children?
Who is Buzzy Reads for?
What types of book content is available?
Does Buzzy Reads have educational books?
Aren’t paper books better?
How is Buzzy Reads different from a library?
Service
How many books can I create?
Will reading progress sync across all devices?
How does read-along word highlighting work?
How do badges work?
On which platforms can I find Buzzy Reads?
In what languages are books available?
Pricing
Can I use Buzzy Reads for free?
How much does a subscription cost?
How do I get an invoice or receipt of my subscription?
How do I cancel my subscription?
When do I get charged each month for a subscription?
How do I get a refund?
Why is there a charge on my credit card?
Account
Why am I not receiving my account confirmation email?
What should I do if the password link I was sent is expired?
Why can’t I log into my account?
I forgot my password, what should I do?
How do I update my profile?
How do I change my login email address?
How do I log out?
Where can I find your privacy policy?
Contact Us
Please let us know about any issues or questions you may have and we will get back to you.
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